--- title: "Capawesome vs. Capgo: Which Is More Reliable?" description: Capawesome Cloud vs. Capgo reliability compared — SLA coverage, status pages, incident history, infrastructure, and what teams report after switching. date: created: 2026-09-12 updated: 2026-09-12 authors: - djabif categories: - Capacitor - Cloud - Guides faq: true --- # Capawesome vs. Capgo: Which Is More Reliable? On the reliability artifacts you can verify, Capawesome Cloud comes out ahead for production Capacitor apps: its SLA document covers every paid plan, while Capgo's covers Enterprise customers, it runs on managed multi-zone infrastructure with per-device automatic rollback, and teams that switched from Capgo report less downtime and faster update delivery. Capgo is a solid product with a probe-based status page of its own. So instead of asking you to take our word for it, this post compares both providers on artifacts you can verify yourself: SLA documents, status pages, incident histories, infrastructure, and customer experience.
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**Key takeaways:** - Capawesome Cloud's [SLA](https://capawesome.io/legal/service-level-agreement/){:target="_blank"} covers every paid plan, 99.5% monthly as standard and 99.9% with the Enterprise SLA Add-on, while the [Capgo SLA](https://capgo.app/sla/){:target="_blank"} covers Enterprise customers at 99.9%. - Capawesome's SLA accepts data from an independent monitoring system as counter-evidence in a credit claim, whereas Capgo's SLA measures availability itself. - Both providers publish probe-based public status pages: [status.capawesome.io](https://status.capawesome.io/){:target="_blank"} (60-second checks) and [status.capgo.app](https://status.capgo.app/){:target="_blank"}. - Capawesome Cloud serves updates from Cloudflare's edge with metadata in PlanetScale Postgres across three availability zones, while Capgo runs on Cloudflare Workers with Supabase as its database. - Capawesome Cloud serves device update checks and the Console from the same API, so updates are never delivered while you cannot reduce a rollout or roll back. ## Why reliability decides Live updates are the tool you reach for when something is already broken in production. If your update service is down at that moment, it fails at the exact moment it exists for. That is why reliability, not feature count, should decide which Capacitor live update provider you trust with your release channel. We covered the general evaluation framework in [Capacitor Live Updates: Reliability & Uptime](./capacitor-live-updates-reliability-and-uptime.md); this post applies it head-to-head to Capawesome Cloud and Capgo. Reliability also has a second dimension: whether the provider will still exist next year. Microsoft retired App Center and its CodePush service on March 31, 2025, and Ionic will sunset Appflow on December 31, 2027, which is what pushed many teams into this exact comparison. Capawesome and Capgo are both independent, actively developed products; if you are migrating off Appflow, start with [Capawesome Cloud as the alternative to Ionic Appflow](./alternative-to-appflow.md). Everything below is based on public sources as of September 10, 2026: both providers' SLA documents, status pages, and pricing pages. Where things change over time (incident histories especially), check the linked sources yourself. Capgo and all other product names are the property of their respective owners, and Capawesome is not affiliated with Capgo. If you find an error in this comparison, email [support@capawesome.io](mailto:support@capawesome.io) and we will correct it. ## Capawesome vs. Capgo compared | Reliability artifact | Capawesome Cloud | Capgo | | --- | --- | --- | | Public status page | Yes, probe-based, 60-second checks ([status.capawesome.io](https://status.capawesome.io/){:target="_blank"}) | Yes, probe-based ([status.capgo.app](https://status.capgo.app/){:target="_blank"}) | | Contractual SLA | All paid plans: 99.5%/month; 99.9% with Enterprise SLA Add-on ([full SLA document](https://capawesome.io/legal/service-level-agreement/){:target="_blank"}) | Enterprise customers: 99.9%/month ([SLA](https://capgo.app/sla/){:target="_blank"}) | | SLA service credits | Tiered credits, defined measurement method | Tiered credits (10–30%), measured by Capgo | | Independent verification | Customers may submit third-party monitoring data as counter-evidence | Not provided for in the SLA | | Automatic rollback | Yes, per device, when an update fails its health check | Yes | | Managed infrastructure | Cloudflare edge delivery, PlanetScale Postgres across three availability zones, Sentry error tracking | Cloudflare Workers for most traffic, Supabase as database and reference backend (per Capgo's README) | | SDK license | Open source, MIT | Open source, MPL 2.0 (plugin), AGPL-3.0 (backend) | | Certifications | [SOC 2 Type II](./capawesome-cloud-soc-2-type-2-compliance.md) and [ISO 27001](https://capawesome.io/trust/){:target="_blank"} | SOC 2 Type II, SOC 3 and ISO 27001 (as stated on [capgo.app](https://capgo.app/){:target="_blank"}) | | Self-hosting | Bundle self-hosting (metadata via Capawesome Cloud) | Full open-source backend (you run and maintain it) | **Who the SLA covers.** Both companies publish a real SLA document, but the scope differs. Capgo's SLA commits to 99.9% availability for Enterprise Platform customers, while its pricing page advertises "99.9% uptime SLA" across paid tiers; if you are on a Solo or Maker plan, read the SLA text and confirm what contractually applies to you. Capawesome's [SLA](https://capawesome.io/legal/service-level-agreement/){:target="_blank"} applies to every paid plan from day one: a 99.5% monthly availability target as standard, 99.9% with the Enterprise SLA Add-on, tiered service credits, and a defined measurement method. **Who measures the uptime.** Under Capgo's SLA, availability is measured by Capgo. Capawesome's SLA also uses the provider's monitoring as the default, but it explicitly allows you to submit verifiable data from an independent monitoring system as counter-evidence, which the provider must review. The number in your credit claim does not have to be the provider's own. **What the infrastructure depends on.** Capawesome Cloud serves update bundles and API traffic through Cloudflare's global edge network, stores metadata in PlanetScale Postgres running as a primary plus two replicas across three availability zones with automated failover, and tracks errors in Sentry. Capgo's production runs on Cloudflare Workers for most traffic, with Supabase as its database and reference backend, according to [Capgo's README](https://github.com/Cap-go/capgo){:target="_blank"}. In September 2026 its status page recorded an outage caused by an upstream Supabase migration that affected its API, database and console. The questions that matter are how much of your update pipeline is tied to a single upstream provider, and how quickly failures are contained. **What an outage means for a rollout.** Delivery and control can be decoupled: an architecture that keeps serving bundles while its control plane is down stays available, but during that window nobody can lower a rollout percentage or roll a bad bundle back. Capawesome Cloud does not separate the two. Device update checks and the Console use the same API, so there is no state in which devices receive updates while you are locked out of [reducing the rollout](../../cloud/live-updates/rollouts.md) or [rolling the channel back](../../cloud/live-updates/rollbacks.md). The flip side is that this API has to stay up for updates to flow at all, which is why the SLA, the multi-zone database and the 60-second probes exist. Installed apps keep running their current bundle in the meantime. Whichever provider you evaluate, ask how you would stop a bad release while its control plane is unavailable. ## Run your own check Both providers run probe-based status pages, so downtime shows up automatically and the history is credible evidence rather than marketing. Here is a ten-minute check you can run today: 1. Open [status.capawesome.io](https://status.capawesome.io/){:target="_blank"} and [status.capgo.app](https://status.capgo.app/){:target="_blank"} side by side. 2. Compare the per-component uptime over the longest window each page shows. Pay special attention to the components your app depends on: update delivery and the database behind it, not just the marketing site. 3. Read the incident histories: how often do incidents occur, how long do they last, and how transparent are the postmortems? 4. Read both SLA documents and confirm which plan tiers they cover, how uptime is measured, and what the exclusions are. 5. Join both communities on Discord, the [Capawesome Discord server](https://discord.gg/VCXxSVjefW){:target="_blank"} and the [Capgo Discord server](https://discord.capgo.app){:target="_blank"}, and skim the help and support channels. How often do users report failed deliveries, stuck updates, or outages? How fast does the team respond, and do the same problems keep coming back? Unlike a status page, nobody curates a community channel. 6. Optionally, point a free external monitor at both providers' public endpoints for 60–90 days and compare your own data with their published numbers. For reference, [status.capawesome.io](https://status.capawesome.io/){:target="_blank"} showed 100% uptime over the trailing 90 days for the website, the Cloud Console and the npm registry, and 99.986% (EU) and 99.987% (US) for the API endpoints as of August 9, 2026. Compare that with the same window on [status.capgo.app](https://status.capgo.app/){:target="_blank"} rather than with any number we quote. ## What switchers report Status pages measure infrastructure. Customers measure what reaches their users. Two teams that moved from Capgo to Capawesome Cloud have publicly shared their experience on [capawesome.io](https://capawesome.io/){:target="_blank"}: > "We switched from Capgo to Capawesome Cloud a few months ago and so far we haven't looked back. With Capawesome Cloud, we have significantly less downtime, updates are delivered faster, and support is literally the best we have ever experienced. The integration was straightforward, and the documentation is clear and concise." > > — Clément Fradet Normand, Co-Founder at Clovis > "We mainly use over-the-air (OTA) updates to deliver critical bug fixes and updates when waiting on the App Store review process is not an option. After dealing with too much down-time and latency from Capgo, we made the decision to switch to Capawesome Cloud and we couldn't be happier. Capawesome is more stable and the package delivery speeds are significantly faster, which makes a big difference at scale." > > — Jedidiah Weller, World Builder at Summon Worlds These are individual experiences, not a benchmark, but they line up with the pattern above: teams whose live update pipeline is business-critical tend to choose managed, isolated infrastructure with a contractual SLA over a feature checklist. For a broader look at how the two platforms compare beyond reliability (pricing, native builds, publishing, and migration effort), see the full [Capawesome Cloud vs Capgo comparison](https://capawesome.io/alternatives/capgo/){:target="_blank"}. ## When Capgo fits better Capgo is the stronger choice if you want a fully open-source stack you can self-host end to end: its backend, console, and CLI are AGPL-3.0, so you can run the entire platform on your own infrastructure. In that setup, reliability becomes your responsibility, and your uptime is as good as your ops team, which some organizations with strict data requirements explicitly prefer. Plan for the release cadence, though: Capgo's own [self-hosted comparison](https://capgo.app/blog/self-hosted-capgo/){:target="_blank"} describes the self-hosted edition as a long-term release published twice per year with community support only, while Capgo Cloud ships updates multiple times per week. Its metered pricing model also absorbs unpredictable traffic spikes. We break down these trade-offs, including the newer self-host option OtaKit, in [The Best OTA Update Tools for Capacitor](./best-ota-update-tools-for-capacitor.md). ## FAQ ### Which Capacitor live update provider is more reliable? On the artifacts you can verify as of September 10, 2026, Capawesome Cloud comes out ahead of Capgo on three points. Its SLA document covers every paid plan, 99.5% monthly as standard and 99.9% with the Enterprise SLA Add-on, while Capgo's SLA covers Enterprise customers. It accepts independent monitoring data as counter-evidence in a credit claim, while Capgo's SLA measures availability itself. And it serves device update checks and the Console from the same API, so updates are never delivered while you cannot reduce a rollout or roll back. Both providers publish probe-based status pages, so compare the incident histories yourself before deciding. ### Does Capawesome Cloud or Capgo have the better uptime SLA? They differ in scope rather than headline number. Capgo's SLA commits to 99.9% monthly availability for Enterprise customers. Capawesome's SLA covers every paid plan with a 99.5% monthly target as standard and 99.9% with the Enterprise SLA Add-on, includes tiered service credits, and allows customers to submit independent monitoring data as counter-evidence in a credit claim. If you are not an Enterprise customer, Capawesome's SLA document covers your plan. For Capgo, confirm which document binds yours. ### Do both providers have public status pages? Yes, and both are probe-based, which makes their histories credible: Capawesome Cloud at [status.capawesome.io](https://status.capawesome.io/){:target="_blank"} with 60-second checks, and Capgo at [status.capgo.app](https://status.capgo.app/){:target="_blank"}. Compare the components your app depends on, update delivery and database, over the longest available window. ### What happens to my users if the update service goes down? Apps that are already installed keep running their current bundle, so a Live Update outage does not break deployed apps. With Capawesome Cloud, device update checks and the Console use the same API, so an outage stops new deliveries and your controls together. A rollout is never running while you are locked out of reducing or rolling it back. On the recovery side, Capawesome Cloud applies per-device automatic rollback when an update fails its health check, so a bad bundle reverts on the affected device without waiting for you to notice and react. ### How hard is it to switch from Capgo to Capawesome Cloud to compare reliability myself? Most teams migrate in under a day. Both providers ship a Capacitor plugin, so the switch is a dependency swap plus pointing the SDK at your Capawesome app; your channels and release flow carry over. Follow the [step-by-step migration guide](./migrating-from-capgo-to-capawesome-cloud.md), and note that migration help from the engineering team is free on every paid plan. ## Test it yourself Reliability claims are easy to make and a production channel serving your real users for a month is the real test. Both providers offer a free trial, so you do not have to choose on faith: run both side by side and let your own monitoring decide. Getting the second provider into your app is a small lift, since both ship a Capacitor plugin and [most teams migrate from Capgo in under a day](./migrating-from-capgo-to-capawesome-cloud.md) by swapping the plugin dependency and pointing it at their Capawesome app. [Try Capawesome Cloud Free](https://capawesome.io){ .md-button .md-button--primary } ## Conclusion If your live update pipeline is business-critical and you want a contractual availability commitment on any paid plan, choose Capawesome Cloud. If you want to self-host the entire stack and own its uptime yourself, choose Capgo. Before you commit either way, run the ten-minute check above against the public sources. For the evaluation framework behind this comparison, read [Capacitor Live Updates: Reliability & Uptime](./capacitor-live-updates-reliability-and-uptime.md). Share your own switching story or ask questions on the [Capawesome Discord server](https://discord.gg/VCXxSVjefW){:target="_blank"}, and subscribe to the [Capawesome newsletter](https://capawesome.io/newsletter/){:target="_blank"} to stay up to date.