---
title: App Store Publishing Troubleshooting
description: Fix common app store submission issues with Capawesome Cloud — failed submissions, TestFlight processing, and Google Play rejections.
---

# Troubleshooting

## First, try Ask AI

On any failed deployment, click **Ask AI** in the Console for a one-click diagnosis with the likely cause and a suggested fix. See [Cloud Assist → Ask AI](../assist/ask-ai.md).

## Submission not appearing in TestFlight

After a successful submission, Apple needs time to process the build before it shows up in TestFlight — this can take several minutes. If it still doesn't appear:

- Confirm the destination's **Team ID** and credentials are correct.
- Check that the build's version and build number are higher than any existing build.
- Review the deployment logs for an App Store Connect error.

## Google Play submission rejected

- For a brand-new app, the **first version must be uploaded manually** to the Play Console before automated submissions work.
- Confirm the service account has the required permissions in the Play Console.
- Check that the **package name**, **track**, and **release status** on the destination match your app.

## Still stuck?

Reach out via [Support](../../support/index.md) with a link to the failed deployment and its logs.