--- description: Subscribe, upgrade, downgrade, or cancel your Capawesome Cloud plan, and update payment methods and billing information via the Customer Portal. title: Manage Plans & Billing - Capawesome image: https://capawesome.io/docs/assets/images/social/cloud/organizations/billing/manage.png --- [ Skip to content](#manage-plans-billing) [ 🎉 Introducing **Capawesome Platform** — one platform for Live Updates, Native Builds, App Store Publishing, and Insider SDKs.](https://capawesome.io) * [ Formbricks ](/docs/plugins/formbricks/) * [ Geocoder ](/docs/plugins/geocoder/) * [ Google Sign-In ](/docs/plugins/google-sign-in/) * [ Grafana Faro ](/docs/plugins/grafana-faro/) * [ libSQL ](/docs/plugins/libsql/) * [ Live Update ](/docs/plugins/live-update/) * [ Managed Configurations ](/docs/plugins/managed-configurations/) * [ Media Session ](/docs/plugins/media-session/) * [ ML Kit ](/docs/plugins/mlkit/) * [ Navigation Bar ](/docs/plugins/navigation-bar/) * [ NFC ](/docs/plugins/nfc/) * [ OAuth ](/docs/plugins/oauth/) * [ Pedometer ](/docs/plugins/pedometer/) * [ Photo Editor ](/docs/plugins/photo-editor/) * [ PostHog ](/docs/plugins/posthog/) * [ Printer ](/docs/plugins/printer/) * [ Purchases ](/docs/plugins/purchases/) * [ RealtimeKit ](/docs/plugins/realtimekit/) * [ Screen Orientation ](/docs/plugins/screen-orientation/) * [ Screenshot ](/docs/plugins/screenshot/) * [ Secure Preferences ](/docs/plugins/secure-preferences/) * [ Speech Recognition ](/docs/plugins/speech-recognition/) * [ Speech Synthesis ](/docs/plugins/speech-synthesis/) * [ Share Target ](/docs/plugins/share-target/) * [ Square Mobile Payments ](/docs/plugins/square-mobile-payments/) * [ SQLite ](/docs/plugins/sqlite/) * [ Superwall ](/docs/plugins/superwall/) * [ Torch ](/docs/plugins/torch/) * [ Wifi ](/docs/plugins/wifi/) * [ Zip ](/docs/plugins/zip/) * [ Cloud ](/docs/cloud/) * [ Live Updates ](/docs/cloud/live-updates/) * Advanced * Integrations * [ Native Builds ](/docs/cloud/native-builds/) * [ Configuration ](/docs/cloud/native-builds/configuration/) * [ Environments ](/docs/cloud/native-builds/environments/) * Guides * [ Sample Projects ](/docs/cloud/native-builds/sample-projects/) * [ Troubleshooting ](/docs/cloud/native-builds/troubleshooting/) * [ Automations ](/docs/cloud/automations/) * [ Assist ](/docs/cloud/assist/) * Account * Organizations * [ Billing Information ](#billing-information) * [ Invoices ](/docs/cloud/organizations/billing/invoices/) * [ FAQ ](/docs/cloud/organizations/billing/faq/) * [ Organization and User Management ](/docs/cloud/organizations/memberships/) * [ Single Sign-On (SSO) ](/docs/cloud/organizations/sso/) * [ Teams ](/docs/cloud/organizations/teams/) * [ Two-Factor Authentication ](/docs/cloud/organizations/two-factor-authentication/) * [ Integrations ](/docs/cloud/integrations/) * [ License Keys ](/docs/cloud/license-keys/) * [ Webhooks ](/docs/cloud/webhooks/) * [ Pricing ](https://capawesome.io/pricing/) * [ FAQ ](/docs/cloud/faq/) * [ Support ](/docs/cloud/support/) * [ Contributing ](/docs/contributing/) * [ LLMs ](/docs/llms/) * [ Insiders ](/docs/insiders/) * [ License ](https://capawesome.io/legal/eula/) * [ Support ](/docs/insiders/support/) * [ FAQ ](/docs/insiders/faq/) * [ Blog ](/blog/) * Categories * [ Billing Information ](#billing-information) # Manage Plans & Billing[¶](#manage-plans-billing "Permanent link") All plan changes and payment details for your organization are managed from the **Billing** page in the [Capawesome Cloud Console](https://console.cloud.capawesome.io/organizations/%5F/billing). Only members with the **Owner** or **Billing** role can make changes here. This page is split into two parts: **Plan Management** covers your subscription, and **Billing Information** covers how you pay. ## Plan Management[¶](#plan-management "Permanent link") ### Free Trial[¶](#free-trial "Permanent link") New organizations can start a **14-day free trial** on any paid plan. A valid payment method is required upfront to start the trial. This is to prevent misuse of our Cloud infrastructure and does not result in any charges during the trial period. When the trial ends, your organization is automatically moved to the selected paid plan and the first invoice is issued. You can cancel at any time during the trial to avoid being charged. ### Viewing Your Current Plan[¶](#viewing-your-current-plan "Permanent link") Your active plan, billing interval, and next renewal date are shown at the top of the Billing page. ### Subscribing to a Plan[¶](#subscribing-to-a-plan "Permanent link") To subscribe to a paid plan: 1. Go to the **Billing** page in the [Capawesome Cloud Console](https://console.cloud.capawesome.io/organizations/%5F/billing). 2. Select either **Monthly** or **Yearly** billing. 3. Choose the plan that best fits your needs. 4. Complete the checkout through Polar or Lemon Squeezy. For plan details and pricing, see the [pricing page](https://cloud.capawesome.io/pricing). ### Upgrading Your Plan[¶](#upgrading-your-plan "Permanent link") Upgrades take effect **immediately**. You are invoiced for the new plan right away, and the new features become available as soon as the payment is processed. ### Downgrading Your Plan[¶](#downgrading-your-plan "Permanent link") Downgrades take effect at the **next renewal date**. You keep access to your current plan until then. The price difference between your old and new plan is **automatically applied as credit** to your upcoming invoice(s) — no action is needed on your side. ### Switching Billing Interval[¶](#switching-billing-interval "Permanent link") You can switch between monthly and yearly billing at any time. Yearly plans are **paid upfront for 12 months** and typically come at a discount compared to monthly billing. Switching to a longer interval takes effect immediately and is invoiced immediately. Switching to a shorter interval takes effect at the next renewal, with any credit applied to upcoming invoices. ### Canceling Your Subscription[¶](#canceling-your-subscription "Permanent link") To cancel your subscription: 1. Go to the **Billing** page in the [Capawesome Cloud Console](https://console.cloud.capawesome.io/organizations/%5F/billing). 2. Click **Cancel Subscription** and follow the prompts. Cancellation takes effect at the **end of the current billing period**. You keep full access to your plan until then, after which your organization is moved to the free tier. You can re-subscribe at any time from the same page. ### Refunds[¶](#refunds "Permanent link") Refunds are handled on a case-by-case basis and cannot be requested directly from the Billing page. If you believe you are eligible for a refund, please [contact support](/docs/cloud/support/). ## Billing Information[¶](#billing-information "Permanent link") ### Payment Methods[¶](#payment-methods "Permanent link") We accept all major payment methods supported by our Merchant of Record partners, including credit and debit cards. The exact list depends on your country and the provider handling your organization. To update your payment method: 1. Go to the **Billing** page in the [Capawesome Cloud Console](https://console.cloud.capawesome.io/organizations/%5F/billing). 2. Click the button to open the **Customer Portal** (Polar or Lemon Squeezy). 3. Add or update your payment method directly in the portal. ### Billing Details[¶](#billing-details "Permanent link") Billing details such as company name, billing address, VAT ID, and billing email are managed in the Customer Portal of your provider. Open the Customer Portal from the Billing page to edit them. Tax (such as VAT or sales tax) is calculated and collected automatically by the Merchant of Record based on your billing address and tax ID. ### Identifying Your Billing Provider[¶](#identifying-your-billing-provider "Permanent link") You can tell which provider handles your organization by opening the Customer Portal from the [Billing](https://console.cloud.capawesome.io/organizations/%5F/billing) page. If the portal shows Polar branding, your organization is on Polar. If it shows Lemon Squeezy branding, your organization is on Lemon Squeezy. All new organizations use Polar by default. If you are experiencing payment issues with your current provider, you can request a switch to the other provider by [contacting support](/docs/cloud/support/). April 15, 2026 Back to top