---
description: Get support for Capawesome Insiders and Capacitor plugins. Contact support, use discussion boards, and join the Discord community.
title: Insiders Support: Technical Help & Community - Capawesome
image: https://capawesome.io/docs/assets/images/social/insiders/support.png
---

[ Skip to content](#support) 

[ 🎉 Introducing **Capawesome Platform** — one platform for Live Updates, Native Builds, App Store Publishing, and Insider SDKs.](https://capawesome.io) 

* [  Formbricks ](/docs/plugins/formbricks/)
* [  Geocoder ](/docs/plugins/geocoder/)
* [  Google Sign-In ](/docs/plugins/google-sign-in/)
* [  libSQL ](/docs/plugins/libsql/)
* [  Live Update ](/docs/plugins/live-update/)
* [  Managed Configurations ](/docs/plugins/managed-configurations/)
* [  Media Session ](/docs/plugins/media-session/)
* [  ML Kit ](/docs/plugins/mlkit/)
* [  NFC ](/docs/plugins/nfc/)
* [  OAuth ](/docs/plugins/oauth/)
* [  Pedometer ](/docs/plugins/pedometer/)
* [  Photo Editor ](/docs/plugins/photo-editor/)
* [  PostHog ](/docs/plugins/posthog/)
* [  Printer ](/docs/plugins/printer/)
* [  Purchases ](/docs/plugins/purchases/)
* [  RealtimeKit ](/docs/plugins/realtimekit/)
* [  Screen Orientation ](/docs/plugins/screen-orientation/)
* [  Screenshot ](/docs/plugins/screenshot/)
* [  Secure Preferences ](/docs/plugins/secure-preferences/)
* [  Speech Recognition ](/docs/plugins/speech-recognition/)
* [  Speech Synthesis ](/docs/plugins/speech-synthesis/)
* [  Share Target ](/docs/plugins/share-target/)
* [  Square Mobile Payments ](/docs/plugins/square-mobile-payments/)
* [  SQLite ](/docs/plugins/sqlite/)
* [  Superwall ](/docs/plugins/superwall/)
* [  Torch ](/docs/plugins/torch/)
* [  Wifi ](/docs/plugins/wifi/)
* [  Zip ](/docs/plugins/zip/)
* [  Cloud ](/docs/cloud/)
* [  Live Updates ](/docs/cloud/live-updates/)
* Advanced
* Integrations
* [  Native Builds ](/docs/cloud/native-builds/)
* [  Configuration ](/docs/cloud/native-builds/configuration/)
* [  Environments ](/docs/cloud/native-builds/environments/)
* Guides
* [  Sample Projects ](/docs/cloud/native-builds/sample-projects/)
* [  Troubleshooting ](/docs/cloud/native-builds/troubleshooting/)
* [  Automations ](/docs/cloud/automations/)
* [  Assist ](/docs/cloud/assist/)
* Account
* Organizations
* [  Organization and User Management ](/docs/cloud/organizations/memberships/)
* [  Single Sign-On (SSO) ](/docs/cloud/organizations/sso/)
* [  Teams ](/docs/cloud/organizations/teams/)
* [  Two-Factor Authentication ](/docs/cloud/organizations/two-factor-authentication/)
* [  Integrations ](/docs/cloud/integrations/)
* [  License Keys ](/docs/cloud/license-keys/)
* [  Webhooks ](/docs/cloud/webhooks/)
* [  Pricing ](https://capawesome.io/pricing/)
* [  FAQ ](/docs/cloud/faq/)
* [  Support ](/docs/cloud/support/)
* [  Contributing ](/docs/contributing/)
* [  LLMs ](/docs/llms/)
* [  Insiders ](/docs/insiders/)
* [  License ](https://capawesome.io/legal/eula/)
* Support [  Support ](/docs/insiders/support/)
* [  FAQ ](/docs/insiders/faq/)
* [  Blog ](/blog/)
* Categories

# Support[¶](#support "Permanent link")

Get help from **official Ionic Developer Experts** and join a community of **500+ Discord members**. Average response time: **1 day**.

## Subscription support[¶](#subscription-support "Permanent link")

If you have questions about Insiders or are considering subscribing, please contact us at [support@capawesome.io](mailto:support@capawesome.io). We are happy to help you with any questions you may have.

## Technical support[¶](#technical-support "Permanent link")

We are committed to providing technical support, ensuring all interactions remain transparent and accessible. Our primary channels for technical inquiries are our discussion boards and our issue trackers which are open to the entire community.

**Our commitment:** With **1,000+ GitHub stars** and an active community, you're getting support backed by real-world experience from apps serving millions of users.

### Discussion boards[¶](#discussion-boards "Permanent link")

Our discussion boards are the best place to ask questions, share knowledge, and provide feedback. They are open to the entire community and are a great place to get help from other developers who may have encountered similar issues. You can find our discussion boards on GitHub in our plugin repositories:

* [capawesome-team/capacitor-firebase](https://github.com/capawesome-team/capacitor-firebase/discussions)
* [capawesome-team/capacitor-plugins](https://github.com/capawesome-team/capacitor-plugins/discussions)
* [capawesome-team/capacitor-mlkit](https://github.com/capawesome-team/capacitor-mlkit/discussions)

Please make sure to search the discussion boards before posting a new question. This will help us keep the discussion boards organized and make it easier for you to find the information you need.

### Issue trackers[¶](#issue-trackers "Permanent link")

For bug reports and feature requests, please use the issue tracker in the respective plugin repository:

* [capawesome-team/capacitor-firebase](https://github.com/capawesome-team/capacitor-firebase/issues)
* [capawesome-team/capacitor-plugins](https://github.com/capawesome-team/capacitor-plugins/issues)
* [capawesome-team/capacitor-mlkit](https://github.com/capawesome-team/capacitor-mlkit/issues)

This transparent approach ensures that solutions can benefit the entire community and feature requests can get upvoted by the community which will affect the speed of its development. It also allows us to keep track of the progress of each issue and communicate with you effectively.

### Prioritized support[¶](#prioritized-support "Permanent link")

Subscribers on the Enterprise tier are eligible for prioritized support. While we cannot guarantee immediate resolution, as some problems are harder to fix than others, it ensures that your issues are addressed with urgency. Please contact us at [support@capawesome.io](mailto:support@capawesome.io) if you want to request prioritized support.

May 7, 2026 

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