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Invoices

All invoices, receipts, and payment history for your Capawesome Cloud organization are available in the Customer Portal of your Merchant of Record — either Polar or Lemon Squeezy.

Viewing Payment History

To view your payment history:

  1. Go to the Billing page in the Capawesome Cloud Console.
  2. Click the button to open the Customer Portal.
  3. Navigate to the invoices or payment history section of the portal.

Only members with the Owner or Billing role can open the Customer Portal.

Downloading Invoices and Receipts

From the Customer Portal, you can download each invoice or receipt as a PDF. Open the invoice you need and use the download option provided by the portal.

Invoice Issuer

Invoices are issued by the Merchant of Record, not by Capawesome directly:

  • Organizations on Polar receive invoices from Polar.
  • Organizations on Lemon Squeezy receive invoices from Lemon Squeezy.

This is why the seller name on your invoice is Polar or Lemon Squeezy rather than Capawesome or Genz IT Solutions GmbH.

Requesting a Corrected Invoice

Capawesome is not able to modify issued invoices. If you need a correction (for example, to update a VAT ID or billing address on a past invoice), you must contact your Merchant of Record directly: